Help & FAQs

Good to know

Everything about ordering from a small second-hand bookshop: shipping, returns, what our condition notes mean and how to pay. Can't find your answer? Just ask us.

$10Flat rate, anywhere in Australia
2–4 daysTo pack and dispatch
WorldwideCareful international shipping
i.

Shipping in Australia

How much is shipping?

A flat $10 per order to any Australian address, however many books you buy.

When will my order be sent?

We pack and dispatch every order within 2–4 business days of payment. Each book is wrapped with care before it goes in the post.

How long does delivery take?

All orders travel with Australia Post and usually arrive within 3–7 business days of dispatch. Need it sooner? Contact us before you order and we can arrange Express Post.

ii.

International orders

How much is international shipping?

It depends on where you are and how much the parcel weighs. At checkout you can choose to:

  • let us process the order and charge the actual postage, or
  • have us quote the postage first and wait for your OK before we go ahead.

Orders go by an Australia Post international service. If postage will come to more than the rate shown at checkout, we'll email you the exact cost before dispatch so you can confirm, change or cancel the order.

iii.

Returns & our guarantee

Can I return a book?

We don't offer change-of-mind returns, so please read each listing and its condition notes before you buy. If a book arrives damaged or isn't as described, get in touch and we'll put it right with a full refund. This doesn't affect your rights under Australian Consumer Law.

iv.

Condition grading

Second-hand books have lived a little. We describe every one honestly so there are no surprises.

As NewUnread, with no flaws.
Fine / Near FineLight signs of handling only.
Very GoodMinor wear to the cover or spine; text clean.
GoodNoticeable wear, but complete and sound.
Fair / AcceptableHeavy wear and may have markings. Always described in full in the listing.
v.

Paying for your order

Which payment methods do you accept?

Visa, Mastercard and American Express credit or debit cards, and PayPal.

How does PayPal payment work?

When you order, PayPal places a pre-authorisation that holds the funds until we finalise payment.

vi.

Visiting in person

Can I collect or browse in person?

Yes. We're in Sydney, at Roseville and Blacktown. Please contact us to arrange a time.

Still wondering?

Ask us anything about an order, a book's condition or a title you're hunting for. We're happy to help.

Contact us